Ormiston Hospital is committed to protecting your privacy and adheres to the principals of the Privacy Act 2020. This Statement of Privacy applies to the Ormiston Hospital website and all data collection activities. This privacy statement sits within the Ormiston Surgical and Endoscopy Ltd Privacy Policy. By using the Ormiston Hospital website or liaising with Ormiston Hospital, you consent to the data practices described in this statement.

Collection of your Personal Information

Ormiston Hospital collects personally identifiable information, such as your email address, name, home or work address or telephone number. Ormiston Hospital also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favourites.

There is also information about your computer hardware and software that is automatically collected by Ormiston Hospital. This information can include: browser type, domain names, access times and referring website addresses. This information is used by Ormiston Hospital for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Ormiston Hospital website and other contact channels.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Ormiston Hospital public message boards or social media platforms, this information may be collected and used by others.

Ormiston Hospital encourages you to review the privacy statements of websites you choose to link to from Ormiston Hospital so that you can understand how those websites collect, use and share your information. Ormiston Hospital is not responsible for the privacy statements or other content on websites outside of the Ormiston Hospital and Ormiston Hospital family of websites.

Use of your Personal Information

Ormiston Hospital may use your information to inform you of other products or services available from Ormiston Hospital and its affiliates. Ormiston Hospital may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

Ormiston Hospital does not sell, rent or lease its customer lists to third parties. Ormiston Hospital may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (email, name, address, telephone number) is not transferred to the third party. In addition, Ormiston Hospital may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Ormiston Hospital, and they are required to maintain the confidentiality of your information.

Ormiston Hospital does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

Ormiston Hospital keeps track of the websites and pages our customers visit within Ormiston Hospital, in order to determine what Ormiston Hospital services are the most popular. This data is used to deliver customised content and advertising within Ormiston Hospital to customers whose behaviour indicates that they are interested in a particular subject area.

Ormiston Hospital websites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to:

(a) conform to the edicts of the law or comply with legal process served on Ormiston Hospital or the site;

(b) protect and defend the rights or property of Ormiston Hospital; and,

(c) act under exigent circumstances to protect the personal safety of users of Ormiston Hospital, or the public.

Use of Cookies

The Ormiston Hospital website use “cookies” to help you personalise your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the web server that you have returned to a specific page. For example, if you personalize Ormiston Hospital pages, or register with Ormiston Hospital site or services, a cookie helps Ormiston Hospital to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Ormiston Hospital Web site, the information you previously provided can be retrieved, so you can easily use the Ormiston Hospital features that you customised.

You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Ormiston Hospital services or websites you visit.

Collection of CCTV footage

CCTV cameras are operating 24/7 at our site: Ormiston Hospital, 125 Ormiston Road, Flat Bush.

The purpose of using CCTV systems is to maintain the safely and security of property, patients, staff and visitors at Ormiston Hospital and to monitor and improve business operations. If you have any queries about the collection and usage of CCTV footage, please contact the Ormiston Hospital Privacy Officer (who is the Patient Services Manager).

Security of your Personal Information

Ormiston Hospital secures your personal information from unauthorised access, use or disclosure. Ormiston Hospital secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorised access, use or disclosure. When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Changes to this Statement

Ormiston Hospital will occasionally update this Statement of Privacy to reflect company and customer feedback. Ormiston Hospital encourages you to periodically review this Statement to be informed of how Ormiston Hospital is protecting your information.

Contact Information

Ormiston Hospital welcomes your comments regarding this Statement of Privacy. If you believe that Ormiston Hospital has not adhered to this Statement, please contact Ormiston Hospital.  We will use commercially reasonable efforts to promptly determine and remedy the problem.