Ormiston Hospital’s four core values (Passion for our people, Courage to change, Caring with empathy, and Excellence in what we do) are reflected in everything we do. We aim to be the New Zealand’s best private hospital and our environment is underpinned by our vision and values.
“To be the Healthcare Hub of excellence, chosen by our communities.”
Passion in our people – We value the contribution each team member makes; we take pride in our work and building strong relationships; we bring a positive attitude to work and treat each other with respect and inclusivity; and we communicate in a respectful, timely, open and honest manner.
Courage to change – We are curious and see change as an opportunity to improve and grow; we collaborate, share ideas, plan and engage in positive communication that drives change; and we are brave when change is agreed and we embrace change with urgency.
Caring with empathy – We care for our patients and show them kindness and respect; we recognise the importance of family/whanau support and keep them informed where possible; we provide a safe environment that is inclusive of all cultural needs; and we advocate for our patients and act as their voice when they are unable to speak.
Excellence in what we do – We exceed expectations and go the extra mile – if we don’t know the answer, we make the effort to find it; we strive to deliver high standards of care through professional behaviour, practice and presentation; we support and engage in ongoing education and professional development; and we ensure our teams have the best skill mix to provide an optimal service.
When it comes to your health you expect the very best. Ormiston Hospital is committed to providing you with the highest quality healthcare in an accessible location and designed for your safety and comfort.
Ormiston Hospital respects your rights under the Health Information Privacy Code and the Privacy Act 1993. All personal information and data collected is for the purpose of your treatment, to assist quality assurance and to fulfill legislative requirements. If you have any queries or concerns regarding this please contact us.
As a health consumer you are protected by the Code of Health and Disability Services Consumer Rights. You will find more information about this in the hospital.