Your account and payment

Ormiston Hospital is able to accept a range of options for payment and health coverage. We also partner with both ACC and the DHB as a provider of private healthcare to the community. We are recognised by all health insurers here in New Zealand – but please do check your policy with your provider to determine your eligibility for cover.

Health Insurance Coverage 

If your hospital stay is to be covered by insurance, please organise approval with your insurer and bring documentation with you on the day of your surgery.

payment at receptionRemember that you are responsible for the costs of your treatment so it is important that you understand the cover that your insurer will provide for you as claim processes differ with all insurance companies and you need to guarantee that your insurer guides you with this process.

After your surgery you will receive an invoice from Ormiston Hospital for hospital costs only. You will also receive a separate invoice from your surgeon, and in most cases, an invoice from your anesthetist. Once these have been received it is your responsibility to forward these onto your insurer.

ACC Funded 

If your costs are cover by ACC, your surgeon will gain payment approval from ACC prior to any surgery being undertaken.

Any additional miscellaneous costs incurred while in hospital (additional drinks, or meals) will be charged to you. You will also need to cover the costs of any medication.

Private Paying 

If you are self paying (paying for all of the cost of your procedure), you will be responsible for all costs incurred.  Please contact Ormiston Hospital for an estimate of your hospital costs. A deposit or full cost of all hospital costs may be required prior to your surgery with any balance payable on discharge.

Please note that hospital costs are separate to surgeon and anaesthetist fees, please speak with your surgeon about this matter.

Payment can be made by Visa, MasterCard, Eftpos, or by Direct Credit.

For finance options, we now accept Q Card or patients may wish to look into Nova Medical Finance. Both of these options must be organised with the finance provider.

Our banking details can be found on your Ormiston Hospital Invoice. Please note that we do not accept cheque or cash payments.