Your Account

If your hospital stay is to be covered by insurance, you must phone your insurer and arrange with them prior approval and bring this documentation with you on the day of your surgery.

Remember that you are responsible for the costs of your treatment so it is important that you understand the cover that your insurer will provide for you as claim processes differ with all insurance companies and you need to guarantee that your insurer guides you with this process.

If your costs are cover by ACC, your surgeon will gain payment approval from ACC prior to any surgery being undertaken.

If you are self paying (paying for all of the cost of your procedure), your account must be settled in full prior to/or on the day of your surgery.

Payment can be made by Visa, MasterCard, Eftpos, Cash or by Direct Credit.

Our banking details can be found on your Ormiston Hospital Invoice.

Please click here for Payment Procedures