COVID-19 | Novel Coronavirus

Updated: 15 May 2020

Although we are in alert Level 2 Ormiston Hospital is retaining the same screening and safety measures we took in  Level 3 and Level 4. We are still taking vital precautions before anyone enters our hospital. Our biggest change is that there is limited access to our hospital and that includes one visitor per patient.

If you are coming into Ormiston Hospital as a patient, we want you to know that we are monitoring and regularly updating our processes in this changing situation regarding COVID-19. We took measures at an early stage to ensure both our people and our patients are protected.

Before explaining our response, we would like to make sure that you as a patient, or a support person or other visitor to our hospitals, are aware of vital precautions that are now in place – and which affect your access to our hospital. In line with the latest government advice, we are strictly reducing contact opportunities and enforcing physical distancing.

Restricted access includes:

  • Each patient is allowed one dedicated visitor for the duration of their admission
  • Visitors must report to level 3 reception to be screened and allocated a visitor pass card, they may then visit the ward on level 2 between the hours of 2pm – 6pm
  • Strictly one nominated visitor, this visitor will need to follow the same process daily if the patient is staying longer than one night
  • All visitors must also declare that:
    • Are well upon entering the hospital, including no symptoms of a respiratory infection such as raised temperature, a sore throat, a cough, experiencing chest discomfort or difficulties with breathing (regardless of travel history).
    • Have not travelled overseas in the last 14 days
    • Have not been in close contact with someone who has travelled overseas in the last 14 days
    • Are not living with someone who is in self-isolation
    • Have not been in close contact with someone who is a suspected or confirmed case of COVID-19
  • Extremely limited access to contractors, suppliers or any other visitors except on essential business and then by arrangement.

If you are a patient, for the safety of yourself and others, your planned surgery may be deferred. For all other visitors you will be declined entry if there are any concerns that you do not meet the screening criteria.

For those who are at risk (exposed or have been overseas):

The Ministry of Health is advising individuals who have been assessed as potentially at risk, based on travel or contact history, to ‘self-isolate’ at home. There is more information on this available via the Ministry of Health website: Self Isolation explained

You are also advised to phone Healthline where you can get additional support and advice: 0800 358 5453

A focus on your safety

We want to reassure everyone visiting Ormiston Hospital that we have robust systems and planned processes in place to protect everyone at this anxious time. We have the highest levels of restrictions in place, and wish to maintain as a COVID-19 free facility.

We are monitoring the spread of COVID-19 closely and reacting quickly to any changes. We continue to prioritise the health and safety of our patients and families, employees, medical specialists and suppliers, as part of the wider effort to prevent the spread of COVID-19 within New Zealand.

More information for patients follows.

Please refer to the Government’s official COVID-19 advisory website offers a comprehensive and reliable information resource at

For more detailed information about the virus and how you can protect yourself, you can refer to Ministry of Health resources available at: Q&As or the Ministry of Health Facebook page at:…

Playing our part in the New Zealand health sector

Looking outside our organisation, working in step with other private hospitals across the country, Ormiston Hospital is actively working with health authorities –  and we will naturally do everything we can to offer care for patients to support the public health system.

We will continue to carefully monitor news and guidance from the World Health Organization and our Ministry of Health. Our commitment to keeping our patients and our communities safe will always guide us.

Screening processes

We have thorough screening processes in place, patients are screened six times before entering – all patients must inform us before admission if they have any of the below symptoms:

  • High fever
  • Raised temperature
  • Feeling feverish
  • Sore throat
  • Cough
  • Chest discomfort
  • Breathing difficulty
  • Or muscle aches and pains (regardless of travel history)

If you have any of the above, please call our hospital and seek advice BEFORE coming in.


Please contact us to reschedule your procedure if you have been overseas and are in self-isolation. 

Also, please let us know if you have any of the following travel/contact history:

  • Any overseas travel in the past 30 days
  • Close contact with someone who has recently returned from overseas travel
  • Close contact with someone with suspected or confirmed case of COVID-19

Please call us to advise of your travel history and/or symptoms as your procedure may be deferred

If you are concerned about symptoms, call COVID 19 Healthline (on 0800 358 5453) you can also refer to the Ministry of Health website. You will also find information on the World Health Organisation website.

Thank you in anticipation of your help.