COVID-19 Update | Novel Coronavirus

Updated: Thursday 8 October 2020

Ormiston Hospital Update: New Zealand returns to a new normal at alert level 1.

If you are coming into Ormiston Hospital as a patient, we want you to know that we remain aware of the continued risk regarding COVID-19 and, as we navigate between alert levels we are constantly reviewing our situation.  We understand that our people, our patients and the wider public will still have concerns.

Please be assured that Ormiston Hospital has remained vigilant since the beginning the pandemic to ensure our staff and patients are kept safe, we have six-layers of patient screening implemented and have remained COVID-19 free.

Before explaining our ongoing response, we would like to make sure that everyone is aware of vital precautions that remain in place at alert level 1.

Alert Level 1 precautions: return to normal 

  • We have returned to normal visiting hours of 8am and 8 pm, with no restriction on visitors to the Ward. We recommend all visitors use the contact tracing app or make note of their visit.
  • We only allow one person support person through the pre-admission phase prior to surgery

Please only enter Ormiston Hospital if:

  • You are well upon entering the hospital and you do not have any respiratory infection symptoms which include any of the following: cough, sore throat, shortness of breath, head-cold symptoms (runny nose, sneezing), loss of sense of smell or a fever or are awaiting a respiratory virus test
  • You have not returned from any overseas country within past 14 days or work in quarantine or are self-isolating
  • You have not had close contact with someone who has the above travel or work history within past 14 days
  • You have not had close contact with someone with current confirmed or probable COVID-19 or other respiratory infection in the last 14 days
  • The above applies to the person picking you up and dropping you off at Ormiston Hospital.

If you are a patient for the safety of yourself and others, your planned surgery may be deferred. For all other essential visitors you will be declined entry if there are any concerns that you do not meet the screening criteria.

I have been assessed and may be at risk of developing infection. What do I do?

The Ministry of Health is advising individuals who have been assessed as potentially at risk, based on travel or contact history, to ‘self-isolate’ at home. There is more information on this available via the ‘Self Isolation’ section within the Ministry of Health website.

You are also advised to phone Healthline where you can get additional support and advice: 0800 358 5453

Keep track of the places you visit

We would encourage you to record your visit to Ormiston Hospital using the Government Tracer App, the QR code is prominently displayed in our hospital.

The NZ COVID Tracer is a Ministry of Health app that allows you to create a digital diary of places you visit by scanning the official QR codes. This will help contact tracers to quickly identify and isolate anyone who may have been exposed to COVID-19 if there is a further outbreak in New Zealand.

You can find out more or download the App here.

We want to reassure our patients coming into Ormiston Hospital that we have robust systems and planned processes in place to protect the public at this anxious time.

The Government’s official COVID-19 advisory website offers a comprehensive and reliable information resource at

For more detailed information about the virus and how you can protect yourself, you can refer to Ministry of Health resources available at: Q&As or the Ministry of Health Facebook page at:…

If you are coming into Ormiston Hospital and have concerns or questions please do not hesitate to call us on: 0800 467 647.

We appreciate your understanding at this time, please stay safe and well.

Thank you in anticipation of your help.