COVID-19 Update | Novel Coronavirus

Updated: 19 October 2021

If you are coming into Ormiston Hospital as a patient in Alert Level 3, we want you to know that we remain aware of the continued risk regarding COVID-19 and, as we navigate between alert levels we are constantly reviewing our situation.

Auckland is moving through the stages of Alert Level 3, and Ormiston Hospital has reopened at a limited capacity. Although we are in Alert Level 3 we will retain similar restrictions to our Hospital as seen in Level 4, this means limited patient numbers and no visitors. Patients expecting to come into Ormiston Hospital under Alert Level 3 will need to present a negative COVID test result, all caregivers of children and children over 12 months old, must also present a negative COVID test result. This is required within 24 hours of arrival and may be a PCR or nasal swab. Patients will also need to self-isolate at home until their surgery to ensure their test is current and there is no chance of infection in between their test and admission time to the hospital.

If patients opt for a nasopharyngeal swab, it can be no more than 72 hours from swab to procedure, and the patient MUST self-isolate after having the swab, no work or supermarket visits, should this not be observed the test will become void.

Patients will also be screened against the locations of interest – please be prepared to answer questions about your movements.

We are very mindful that COVID-19 is in our community as well as the highly contagious nature of the Delta variant, which means we must remain vigilant. We appreciate the understanding from our patients at this time, and we look forward to caring for everyone when it is safe to do so.

Ormiston Hospital staff are screened as thoroughly as our patients, we are also well equipped with the necessary PPE (personal protective equipment), and have maintained high standards of hygiene with regular cleaning, and enhanced disinfecting and sanitation.

For the safety of our staff and patients we are not accepting any visitors. We encourage the use of QR codes on display to record all visits on the COVID Tracker app. We also ask that you wear a mask when coming into our hospital, patients must wear a mask when being transferred throughout the hospital – this will be provided.

A reminder to stay home if you have any of these symptoms (one or more of the following):

  • a new or worsening cough
  • fever (at least 38˚C)
  • shortness of breath
  • sore throat
  • sneezing and runny nose (head cold symptoms)
  • Muscle aches
  • temporary loss of smell

Shortness of breath is a sign of possible pneumonia and requires immediate medical attention.  Some people may present with less typical symptoms such as only: fever, diarrhoea, headache, myalgia (muscle pain), nausea/vomiting, or confusion/irritability as well as new abdominal pain/discomfort. If you are symptomatic please get a COVID test and isolate as required.

We understand that our people, our patients and the wider public will still have concerns. Please be assured that Ormiston Hospital has remained vigilant since the beginning the pandemic to ensure our staff and patients are kept safe, we have six-layers of patient screening implemented and are requiring COVID-19 testing from both staff and patients.

A reminder, please only enter Ormiston Hospital if:

  • You are well upon entering the hospital and you do not have any respiratory infection symptoms which include any of the following: cough, sore throat, shortness of breath, head-cold symptoms (runny nose, sneezing), loss of sense of smell or a fever or are awaiting a respiratory virus test
  • You have not returned from any overseas country within past 14 days or work in quarantine or are self-isolating
  • You have not had close contact with someone who has the above travel or work history within past 14 days
  • You have not had close contact with someone with current confirmed or probable COVID-19 or other respiratory infection in the last 14 days
  • The above applies to the person picking you up and dropping you off at Ormiston Hospital.
  • You have a negative COVID-19 test within 72 hours and have isolated since getting the test

If you are a patient for the safety of yourself and others, your planned surgery may be deferred. For all other essential visitors you will be declined entry if there are any concerns that you do not meet the screening criteria.

For additional support and advice call Healthline: 0800 358 5453


Keep track of the places you visit

We would encourage you to record your visit to Ormiston Hospital using the Government Tracer App, the QR code is prominently displayed in our hospital.

The NZ COVID Tracer is a Ministry of Health app that allows you to create a digital diary of places you visit by scanning the official QR codes. This will help contact tracers to quickly identify and isolate anyone who may have been exposed to COVID-19 if there is a further outbreak in New Zealand.

You can find out more or download the App here.

We want to reassure our patients coming into Ormiston Hospital that we have robust systems and planned processes in place to protect the public at this anxious time.

The Government’s official COVID-19 advisory website offers a comprehensive and reliable information resource at

For more detailed information about the virus and how you can protect yourself, you can refer to Ministry of Health resources available at: Q&As or the Ministry of Health Facebook page at:…

If you are coming into Ormiston Hospital and have concerns or questions please do not hesitate to call us on: 0800 467 647.

We appreciate your understanding at this time, please stay safe and well.

Thank you in anticipation of your help. To access information in other languages please see here:

Ko ētahi o ngā tohumate o te KOWHEORI-19, ko te:

  • maremare e hou ana, e kino kē ake ana rānei
  • kirikā kāore e iti iho ana i te tohurau e 38 (38°C)
  • huatare o te manawa
  • mātihetihe me te ihu hūpē
  • korenga o te ihu e rongo ana i te kakara.

Ina pāngia koe e ēnei tohumate, ehara pea i te mea kua āta pāngia koe e te KOWHEORI-19. Tērā pea kua pāngia kētia koe e tētahi mate e hōrapa ake ana, pēnei i te maremare, i te rewharewha rānei.

Ko te huatare o te manawa tētahi tohu pea o te pūkahu kakā, ā, me mātua tirotiro e te tākuta.

Mehemea kua pāngia koe e ngā tohumate o te maremare, o te rewharewha, o te KOWHEORI-19 rānei me waea atu ki tō tākuta, ki Healthline rānei i 0800 611 116 ki te whiwhi tohutohu kia whakamātauria ai koe.